Feature Library
Discover our comprehensive suite of features within the Premium Valet platform for your team and customers.
For your team
Management Dashboard
Keep teams informed and in control with our user-friendly dashboard that displays the task's current status clearly and accurately.
SMS Broadcast
Influence customers once they’re on site with you by SMS broadcasting bulk or individual messages to the right people at the right time.
Customer Database
Store and access important customer information in a database to gather valuable insights into who your customers are.
History
Record every step in a customer transaction, including the time, customer and allocated valet member, to maintain compliance and enforce correct operations.
Reports
Generate various periodic reports for up to 12 months to track and analyse your valet income and performance.
Damage assessment
Avoid discrepancy for damage claims by uploading time-stamped photos of the current vehicle condition.
Multi-driver account
Log multiple drivers registered to one vehicle to save valet operators time creating a new entry.
Memberships
Accelerate customer retention by setting up a strategic loyalty program that customers want to be a part of.
E-vouchers
Create special vouchers and discounts to reward customers with enticing benefits for continued patronage and spending.
Access Control
Regulate the type of actions and who can access what company data.
For your customers
SMS ticketing
Go paperless by delivering valet tickets via SMS and speed up the process of ticket validation without comprising security, especially for drivers on departure.
Parcel valet
Customers can request valet to collect their purchases from retailers to store in their vehicle or at a parcel minding station for later collection.
Mobile payment
Offer flexible payment methods and allow customers to quickly make contactless payments from their device.
Pick-up request
Ready to depart? Customers can notify the valet team to prepare their vehicle for pickup. Reducing customer wait times and increasing service capacity.
Change-of-mind request
Not ready to leave? Customers can cancel their vehicle pick-up request, and your customer service queue will automatically optimise.
The technology
Cloud-based
No app download is required for customers or operators. Our web app lets users access the system wherever an internet connection is available.
White-labelling
Customise customer-facing interfaces and stay on brand with your colours and fonts.
Third-party integrations
Integrate seamlessly with current business systems for a cohesive experience for all users.
Security
Enjoy peace of mind that your sensitive data is safely stored, thanks to Amazon AWS high security data centre.
Customise
Perform full-scale system customisations to meet your business needs and be confident in your ability to handle growth.
Missing a feature?
If you can’t find something you’re searching for — tell us! Our clients have requested several features currently in the platform to create a cohesive business experience at their unique destination, and you can too.