Privacy Policy

What information is collected?

Premium Integrated Valet Systems Pty Ltd (owner of Premium Valet) collects customer information on your behalf. Information collected may include customer contact details, including name, mobile, telephone, postcode and email. In addition, and for the purpose of operating your valet service, other relevant information such as vehicle make, model and registration is also collected.

How is your customer information used?

Your customer information is used by Premium Integrated Valet Systems Pty Ltd to create a database for you for the sole purpose of operating a valet parking service. This includes the ability to save customer vehicle data, communicate vehicle collection methods to a customer, recall a vehicle from its location upon customer request and process a transaction.

This information is collected and stored by Premium Integrated Valet Systems Pty Ltd on your behalf. As a client of Premium Integrated Valet Systems Pty Ltd, you retain full ownership of your customer information.

Your customer information will not be sold, exchanged, transferred, or given to any other company for any reason by Premium Integrated Valet Systems Pty Ltd without your consent.

Your customers should refer to your company Privacy Statement and Terms and Conditions for disclosure of your company policies in relation to how their information is treated by you.

How is your customer information protected?

Premium Integrated Valet Systems Pty Ltd implements a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Premium Integrated Valet Systems Pty Ltd offer the use of a high-security server via AWS (Amazon Web Services). All supplied sensitive/credit information is transmitted using the latest 256-bit Secure Socket Layer (SSL) encryption technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems and are required to keep the information confidential.

256-bit SSL encryption is estimated to take at least one trillion years to break and is the industry standard. If you have any questions regarding our security policy, please contact our customer support in writing at info@pivs.com.au.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your device’s’ hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Premium Integrated Valet Systems Pty Ltd uses cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Is information disclosed to external parties?

Premium Integrated Valet Systems Pty Ltd do not sell, trade, or otherwise transfer to external parties your customers personally identifiable information. This does not include trusted third parties who assist us in operating our website, technology platform, conducting our business, or servicing you, providing those parties agree to keeping this information confidential. Premium Integrated Valet Systems Pty Ltd may also release your customers information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links.

Upon your request and at your discretion Premium Integrated Valet Systems Pty Ltd may include or offer third party products or services to your customer via the SMS notification facility. These third party sites have separate and independent privacy policies. Premium Integrated Valet Systems Pty Ltd therefore has no responsibility or liability for the content and activities of these linked sites. Premium Integrated Valet Systems Pty Ltd seeks to protect the integrity of our technology platform and advise you to enter into arrangements with third party links with caution and exercising due diligence.

Your consent.

Use of Premium Integrated Valet Systems Pty Ltd technology platform acts as your consent to our privacy policy.

Changes to our privacy policy.

Any changes to Premium Integrated Valet Systems Pty Ltd privacy policy will be posted to our website and you as a client of Premium Integrated Valet Systems Pty Ltd will receive advance notification via email prior to any changes taking effect.

This policy was last modified on 01/03/2022.